Error code 9 in the system Tricolor TV: causes and ways to fix

Tricolor TV is one of the leading providers in the provision of television viewing services with a high-quality picture. The system can be no problem set at home and enjoy your favorite movies and shows. However, in the work of any system, and especially that which covers a wide audience, from time to time errors arise, more precisely, nuances that you definitely need to be aware of. One of such moments is the error “9” message appearing on the screen.

How the system works

So, before we talk about the specifics of a particular error that your TV shows, it’s worth understanding how, in principle, the data transfer process is organized.

In order to receive a signal from a satellite, it is not enough just to install the antenna correctly. In addition, it is necessary to plug receiver - a kind of intermediate device between the antenna and the TV.

The receiver is a small box inside which there is a control board.

The functionality of the board comes down to processing the signal received by the antenna into signals necessary for television.

For Tricolor TV arises the need to encode the signal in order to be able to charge a subscription fee for the use of information resources of the company. To do this, in the receiver module set restrictionswhich can only be removed through smart card or, in a different way, client card. The card is a regular plastic rectangle with a built-in chip. In case there are not enough funds on the account or a failure occurred in the process of registering a new subscriber, you can see an error with the code 9 on the screen.

Causes of Error 9

If the message “no access to viewing” appears on your TV, then the reasons are most likely the following:

1. You have not registered the equipment. upon initial installation. In this case, you must clearly follow the instructions. activation procedure in your account or with the help of a Tricolor TV company representative.
2. Current subscription is not paid. The current positive balance is a necessary condition for the smooth operation of the system. After making a payment with a negative balance, it is necessary to leave the system turned on in film mode for several hours. During this time, unlock access will occur.
3. The technical error. In case of any suspicion of unauthorized connection, the system may be blocked. In the event that the activation procedure in your opinion was carried out correctly, the account balance is positive, it is necessary, first of all, to try to reset the current settings to the factory settings and re-perform search channels Tricolor TV. If error 9 did not go away, then you should call the provider’s hotline and solve the problem with the help of an operator.

As you can see, there are no serious difficulties in solving the problem with error 9 in Tricolor. You can try to do it yourself or with the help of specialists, and continue to enjoy watching your favorite channels in excellent quality.