What does error 5 mean in the tricolor tv system and how to fix it

Usually, all satellite operators use their own channel coding systems. Special decoding is necessary for their decoding. smart card. It can be inserted into the TV itself or into a special receiver. It is precisely because of its incorrect installation that problems arise in the Tricolor system, such as error 5. Why this happens and how to fix it, we will discuss below.

What is the smart card for?

To view the TV channels of the Tricolor system, a smart card is purchased, usually with a module inserted into a special slot on a TV device (Card Slot). If the smart card is not installed correctly, an access error or code 5 is displayed on the screen, indicating that the chip is not detected by the receiver.

In the receiving device without this card, in which the embedded chip (chip) is located, the decoding of the coded TV channels will not occur.

On it, the manufacturer specifies the number of receiving equipment used. This number is required to pay for access to watched TV channels.

The micro chip also contains all the necessary information. With the help of conductors, the contact connection of the card with the receiver is made. In these chips, battery power is not provided, and the voltage is supplied directly from the receiver.

When does error 5 occur?

When an error 5 occurs when the Tricolor TV receiver is turned on, it may mean that the wrong card is inserted into the receiver or it was installed incorrectly. In this case, you need to check whether the card is correctly inserted into the slot and whether it is firmly seated there.

How to insert an access card correctly

In order not to spoil and damage the smart card, before you insert it, you must disconnect the television device from the mains voltage. Place the card with the side where the chip is located to the wide wall of the receiving device module. You can navigate on the arrowmarked on the card itself. It is necessary that the direction of this arrow coincides with the direction of the same arrow of the module.

In most TVs, these slots are on the back of the TV device.

Features of the installation of smart cards:

1. They can be installed using the module or directly.
2. They are usually inserted before the sensation of an emphasis in the module itself, and only then can it be inserted into the TV slot of the equipment.
3. When using separately located consoles, be sure to pay attention to the mark with arrows.

Other causes of error 5

A decoding device (receiver) is a rather complex device containing the necessary software algorithms. Tricolor is often manufactured by updates of its technical facilities in order to support and improve the quality of their television services. Because of such actions, there may also appear some disturbances in the operation of receiving devices, expressed as error 5:

1. On the TV screen there may be a description of the malfunction that has occurred, a malfunction of the device. That is, if when inserting the card into the receiver's receiving slot, the power supply of the micro chip did not turn out to be closed, then the power supply will not be able to provide the necessary communication for the entire contact group, and the card will not be able to function.
2. The source of error 5 may also be the inconsistency of the installed module with the required software and the smart card itself. Therefore, the old receiver needs to be replaced. new improved.
3. One of the many reasons for the manifestation of error 5 may simply be physical damage to any part of the electrical circuit.

Faulty CAM module to install a smart card. This may be a factory defect in the form of the smallest microcracks, which affect the operation of the entire electrical circuit.

Conclusion

It is necessary to understand the fact that Tricolor is trying to improve its equipment in order to make fewer such errors. And if, as a result, inconsistencies in the work of the receiver issuing code 5 occur, it is best to contact the service center via a hotline to fix this problem as soon as possible. However, this should be done in the event of any problems related to the Tricolor equipment, especially if missing signal.