Why the TV does not turn on and off with the remote

Modern users have already forgotten those ancient times when they had to get up from a cozy chair to switch channels, make the sound louder or adjust the brightness - today this is invaluable help from the remote control (remote control). Therefore, if suddenly the TV does not respond to commands from the control panel, this causes a certain discomfort. Why this happens, and how to reanimate the device, consider below.

Content

1 Why does not the remote control
2 What to replace the faulty remote

Why does not the remote control

If your remote control does not affect the TV, then there may be a lot of reasons, and only an experienced master can establish the exact diagnosis. With the help of special diagnostics, the reason will be found in a short time, and often it lies in other devices - this already requires completely different actions.However, there are quite commonplace reasons causing problems with remote control.

Remote controller

Batteries

If the remote transmits signals to the TV intermittently, periodically spontaneously turns off, then immediately check the batteries: they may be dead or leaking. On sale very often come across defective itemsWhich, when tested, work properly, and after a few days they are completely discharged.

Buy capacitive elements of well-known manufacturers of ATC, Camelion, Supermax, Sony or IKEA, they are inexpensive, high-quality, they work in the remote control for years.

Device malfunction

Such a failure can occur in any TV model - Samsung, LG, Sony Bravia. Maybe wine and infrared sensor, but experts claim that the remote control is a hundred times more likely to be the initiators of failure than the TV. The remote control can not control the TV, so it must be given to the specialists of the service center, where after a full diagnosis, a verdict will be issued. Home conditions allow any user to check the health of the remote control in the following way: send to TV mobile phone with video camera turned on or a camera, remote control also bring it as close as possible to the lens.Press any button on the remote control: if the flickering of the LED is present, then the remote control is operational.

Check the remote through the phone

No match frequency signal

The indicator is lit, but with the help of the remote control does not turn on the TV? Such a malfunction, according to statistics, occurs more often with Sony and LG products than other manufacturers. You need to check the console for the frequency of the signal on a similar model with friends or immediately contact the service - experienced wizards will check the device.

The signal disappears

Turning off / on the TV via the remote control does not occur, the indicator reacts at the same time, but there is no action, or the TV starts responding only after repeatedly pressing any button. Such a malfunction appears more often with Philips and Samsung TV brands - try to solve this problem with simultaneous pressing Program and Volume on the front of the TV. If the problem remains - it is necessary flash the product system to the latest software version, then your TV will turn on the first time.

Interference

They are very rare, but they can not be excluded. Just make sure that the operation of the console does not interfere with anything: the flashing of fluorescent lamps, other household appliances such as a microwave oven or microwave.For example, this situation may occur if placing a tv in the kitchen: many users put the TV on the microwave, without thinking can i do it. Perhaps these actions will help answer the question of why the TV does not turn off or turn on with the remote control.

TV remote

The problem lies in the TV

As a result of numerous checks, did you find out that the remote control is working and that the TV is still not going to turn off when you press the corresponding button on the remote control? There are few options here: the photodetector does not work correctly, or there was a breakdown in product control processor. It is impossible to eliminate such a malfunction on your own - you can cause irreparable harm to the gentle technique with your actions. She just can turn off forever, and no wizard will not be able to reanimate her, and you have to go for a new TV.

What to replace the faulty remote

Every user should know that repair of the console Sometimes it costs much more than buying a new universal or specifically for the brand of your TV. Therefore, if the remote control has a serious malfunction, then in 99% of cases it is easier to replace it than to repair it. Find our new remote will help our article.

By the way, any smartphone can be configured to control TVif you download a special program for it that turns it into a unique remote control for your household appliances.

One has only to send a mobile device to the TV for synchronization and remember settings. Such a remote control is reliable in operation, and it will not have the problems listed above.

Comments: 7

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Comments: 7

BACHTIER / 11/01/2018 at 11:07

My model of the TV is Vestel 32LE5000H. I pressed the shutter button once, but performed all operations twice. I even tried to replace it with a universal remote. The result is the same. So the error is on the TV. Please help me what to do?

Alexey / 05.24.2018 at 05:08

Good day. I copied the on / off signal from the original remote to the Internet tv console of the “green dot” and then the button stopped working on the original remote. Through the camera index does not light up. Can I do something with this.?

Mayan / 02/15/2018 at 02:11

TV does not respond to consoles. I turn on the TV lg immediately the sound itself decreases to zero and that's it ...

Dmitriy / 02/04/2018 at 02:06

Thank you so much Alexey for the post. Already been scared and thought how much it will cost repair.The advice under p.12 helped a lot !!

There is no p.12 here !!!! / 07/15/2018 at 07:06

There is no p.12 here !!!

Anonymous / Dec 30, 2017 at 12:10

I live in my house. remote serviceable. One button did not work. carried to repair. now does not turn on and does not work at all does not respond to buttons. what is the reason?

Alexey / 10.29.2017 at 10:10

Hello!
TV repaired itself yesterday, grill.

My 5th series Samsung TV stopped responding to the volume buttons, then all the remote buttons

and the joystick on the TV set itself, and on 10/28/17 the TV set stopped responding to the power off buttons and

sleep mode.

Symptoms:
1. August 2017 the TV stopped responding to the sound volume buttons, while the reception indicator

The signal blinked, but the function did not work, Smart Hub then worked then it did not work. Since telly needed only for

viewing YouTube and sometimes 1 conal then it was critical;
2. September 2017 the TV stopped responding to all buttons on the remote and joystick, except the on / off buttons

and sleep mode, but sometimes (late night, early morning) there was a reaction to all the buttons, sometimes functions

reassigned between buttons;
3. October 28, 2017 the TV stopped responding to all the power and hibernation buttons.

Finding a solution to the problem:
I must say that becauseTV for 3 years and knowing that the same people are working in the service centers (I know how to handle forever!), I decided to turn to the Samsung service center or TV repair when I’ve been doing everything right, and the original condition was to fix the TV without disassembling it, for stupidly lazy.

The TV model is UE40H6230AK, but finally you will understand that this information does not have a relationship to the result:
1. I read almost all the Russian-speaking forums of the CIS where Samsung problems were discussed (I learned a lot, I thought a lot (no more than 10 minutes) and I did it quickly);
2. Changed the batteries in the remote (it was not possible);
3. I disassembled and cleaned all the boards and contacts of the console with alcohol (alcohol did not help the console, but it helped me);
4. I checked the socket and the power plug of the TV (it was not possible);
5. I checked the power outlet, disassembled it, pulled out the contacts, assembled, checked the ground (it didn’t help);
6. Checked the protective zero and the automatic switchgear. shield, pulled contacts (not helped);
7. Reset the Smart Hub settings through the menu (it was not possible);
8. Through the service password (from some forum) I reset Smart Hub, the settings of the built-in browser, cleared the cache, turned off Wi-Fi (it was not possible);
9. Through an access password (from some forum) got access to all factory calibrations, settings and functions. There I was looking for the on / off function of Bluetooth, because even then, apart from Bluetooth, I checked everything that was possible (could not);
10. Because all that I could help those. I have already done Samsung support, then I called there only to clarify if you can turn off Bluetooth. The technical support manager through the external access password repeated resetting and resetting, checked the factory settings, at the same time explaining that there is no Bluetooth software on / off, just disassemble and disconnect the antenna by hand (Koreans are also from ours - Rookieppers :)), also discussed with it stupidly sticking to TV of a half of a laptop and use the TV only as a screen - the conclusion was that it was premature and I would have to disassemble the TV, but I don’t want (could not);
11. Consistently, watching the reaction on the buttons, disconnected all the devices and wires from the TV, turned off all the devices with Wi-Fi and Bluetooth in the apartment (it was not possible);
12. Took a cell phone and launched a search for Bluetooth devices under, above and around the TV, the device “Samsung TV 9-generation” was found under the TV signal is stronger, this is obviously the telly of the neighbors-enemies below (cold war because of my noisy children) to interrupt the signal need a metal grid or grill, which was found in the gas stove - grill grill 500x500 mm.

Put the grill on the floor, under the carpet,under the right corner of the TV (there is a Bluetooth antenna) and all the functions of the TV are earned like a new one without disassembling the TV, without useless driving by diagnostics and service centers so that everyone who wants to pay 500-1000 rubles for "watch" 🙂

Those. Samsung’s support by phone confirmed that the capture of the functions of one Samsung TV by another telecom of the older generation is possible and they don’t have a solution (Koreans are also hand-held).

So it goes.