Why TV can not connect to the Internet via Wi-Fi

Thanks to the Internet, modern TV with Smart TV function serves not only to watch television, but also expands other multimedia capabilities: social services, instant messaging, visiting websites, 3D games, listening to music, watching streaming video. The most common way to connect technology to the Internet - wireless connection with built-in wifi module. Manufacturers in the new models have provided the presence of this interface. However, after some time, users have noted that the TV does not connect to the Internet using Wi-Fi.

Faults can be various: device does not see the router or sees, but can not connect. In the review, we highlight the main causes of this problem and how to solve them.

How to connect the Internet correctly through a wireless connection

To deal with the causes of problems accessing the Internet, consider how to connect using the wifi interface. Perhaps this is where the solution to the problem lies. The steps are as follows.

1. Turn on the router - the connection must be active.
2. Go to the menu, the button which is located on the remote control.
3. Select the option "Network". Go to the tab "Network Settings".
   

4. The system prompts you to select a connection method. Specify "Wireless Connection".
5. From the list of found wireless signals, select the desired name and click "Next."
6. Enter a unique code.
   

7. After establishing the connection, press OK.

From the step-by-step algorithm, it is clear that the connection through the wireless interface is simple and the user should have no questions. If they nevertheless arose - read in more detail about Connecting a TV with Wi-Fi to the Internet. If the connection has disappeared, consider possible problems and their elimination.

The main problems with connecting with wifi and how to solve them

The reasons why the TV is not connected to the Internet via wifi are numerous. Even an experienced master finds it difficult to identify problems and it takes time to diagnose. Here are some of them:

• incorrect configuration of network equipment;
• wrong installation and Smart TV setting;
• software failures in the device;
• problems with the provider;
• failure in settings service Smart Hub.

To solve these problems, use the table that includes the standard list of faults:

Determining the failure of the built-in wifi module

In order to diagnose the possible cause of a malfunction in the Wi-Fi modular wireless element, it is necessary to examine the TV for its performance. However, first of all, make sure that the device supports the wifi interface. If not, you need to buy external adapterwhich is compatible with the user's TV model. It looks like a small drive or flash drive. Otherwise, you can check the correct operation of the wireless module as follows (for example, take the Samsung TV).

1. First determine whether the TV see other devices via wifi interface. For this purpose, the phone that is connected to the wireless provision is suitable. This method will allow the user to determine whether the built-in module works on this Samsung TV or not.
2. Go to the main menu by selecting the option "Support", then "Appeal to Samsung." Scroll down the pages in the line MAC address look at the numbers. If the values ​​are in the form of zeros, dashes or monotonous parameters, then the wifi module does not function.

In the case of a working wireless interface, the user can reset the network settings. Below is a look at how to perform this action.

Algorithm for resetting network settings and changing standards

To perform a system reset for tv samsung, you need to perform the following steps.

1. Turn off the TV device.
2. Enter the system menu by quickly pressing the Info, Menu, Mute, Power (On) buttons in this sequence.
3. After a sequential combination, the system activates the service menu mode.
4. Select Option and press Enter.
   

5. Go to the Factory Reset function.
   

6. To exit the service menu, turn off the TV.
7. Re-enable Smart TV and reconfigure by changing the network name and password.

If resetting does not resume connecting to the worldwide network, additional steps can be performed.

1. AT manual mode change the DNS server values ​​to the 8.8.4.4 or 8.8.8.8 parameters. Before this action, you need to disable the DHCP function on the router.
2. Using the Control / Sub Option / RF Mute Time menu, set the time for switching to the next channel to 100 ms (the system defaults to 600 ms).

How to update the firmware of the TV

For Smart TV applications to function properly, the TV works stably and at high speed, you need update device software. There are two ways to update the firmware: directly via the Internet or using a USB drive. Consider how to install the latest firmware. on tv Lg from flash drive. To do this, follow these steps:

• go to the lg company website;
• enter the TV model;
• select the “support” tab;
• go to "by";
• choose a new version from the list of firmware;
• click on the link and download the archive to the computer;
• create a folder called “lg_dtv "and put the downloaded file there;
• connect the drive to the TV;
• the system will offer to download the updated version;
• Click "Run."

Note! When a firmware update occurs, do not turn off the equipment from the outlet. To avoid an unexpected power outage, use an uninterruptible power supply.

In this review, we studied in detail how to establish a connection with a router through a wireless interface. Users are answered why the TV does not connect to the Internet via wifi and offers basic ways to troubleshoot problems.